Shipping And Returns

Shipping Information: We're excited to get your Vytzy® products to you as quickly as possible. Here's what you need to know about our shipping process:

  • Processing Time: Orders are typically processed within 2-3 business days.
  • Shipping Time: Once processed, orders are shipped via our trusted carriers. Shipping times may vary depending on your location and chosen shipping method.
  • Tracking: You'll receive a shipping confirmation email with tracking information once your order is on its way.

Returns and Refunds: We want you to be completely satisfied with your Vytzy® purchase. If for any reason you're not happy with your order, we offer a 30-day money-back guarantee.

Here's how our returns process works:

  1. Contact Us: If you're not satisfied with your order, please contact us at vytzy.com within 30 days of receiving your purchase. Let us know your order details and the reason for the return.

  2. Refund Process: Once we receive and inspect the returned items, we'll process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow a few business days for the refund to appear in your account.

Exchanges: At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and then place a new order for the desired item.

Damaged or Defective Items: If your item arrives damaged or defective, please contact us immediately. We'll work with you to resolve the issue and ensure you refund.

Contact Us: If you have any questions about our shipping and returns policy, please don't hesitate to reach out to us by using the contact form on our Contact Us page.

Thank you for choosing Vytzy®. We're committed to providing you with quality products and excellent customer service.